Privacy Policy

Padel Club Dinamo Tbilisi LLC (შპს „პადელი კლუბი დინამო თბილისი“) operates the padel club at 11 Boris Paichadze Street, Tbilisi, Georgia, and this website. We are the data controller for the personal data described in this policy.

If you have questions about how we handle your data, write to padeldinamo@gmail.com or call +995 32 207 74 11.

We collect only what we need to run the club and your bookings.

Contact details: your name and phone number, and the phone numbers of partners you share a split payment with.

Booking data: the courts, dates and times you book.

Payment data: confirmation of a successful or failed payment and its reference. Card details are handled by our payment provider and never reach our servers.

Technical data: IP address, browser and device type, and the pages you view on this site.

We use your data to confirm and manage bookings, take payment, send you booking details and changes by text message, answer your enquiries and improve the club and this website. We also use aggregated statistics that do not identify you, for example to see which times are most in demand.

When you book a court, we store the booking with your contact details so we can reach you if something changes, such as a closure for maintenance or weather.

Payments are processed by our payment provider under its own terms. Cancellations and refunds follow our Terms of Service.

Essential cookies keep the website and the booking flow working and remember your language. Analytics cookies are used only with your consent, which you can give or withdraw at any time in the cookie settings. More in our Cookie Policy.

We do not sell your personal data. We share it only where it is needed to provide the service: with our payment provider, our booking, hosting and text-message providers, who process data on our behalf under contract, and with public authorities where the law requires it.

We keep booking records for as long as we need them to manage bookings, payments, refunds and disputes, and accounting records for the period required by Georgian law. Analytics data is kept only in aggregated form.

Under the Law of Georgia on Personal Data Protection, you can ask us to show you the personal data we hold about you, correct it, delete it where we are not required to keep it, or stop processing it for a particular purpose.

Data is sent over encrypted connections and stored with restricted access. Only staff who need booking information for their work can see it. If a breach affects your data, we will inform you and the relevant authority without undue delay.

Players under 16 are welcome, but bookings must be made by a parent or guardian, who provides the contact details. We do not knowingly collect data directly from children; if you believe we have, contact us and we will delete it.

We update this policy when our services or the law change. The date at the top always shows the current version.

For any privacy question or to exercise your rights, write to padeldinamo@gmail.com, call +995 32 207 74 11, or visit us at 11 Boris Paichadze Street, Tbilisi. If you are not satisfied with our answer, you can contact the Personal Data Protection Service of Georgia.